tag:blogger.com,1999:blog-435745094786919192.post402266889965277396..comments2023-04-15T09:55:27.119-04:00Comments on Post Smith: Customer ServiceShainahttp://www.blogger.com/profile/12217445439159772301noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-435745094786919192.post-47630898495284501632010-08-23T08:54:03.051-04:002010-08-23T08:54:03.051-04:00Wow! What a great gesture. Stuff like that just do...Wow! What a great gesture. Stuff like that just does not happen anymore.Lucy Mariehttps://www.blogger.com/profile/09172695235913542465noreply@blogger.comtag:blogger.com,1999:blog-435745094786919192.post-68374579195177879642010-08-23T07:41:12.343-04:002010-08-23T07:41:12.343-04:00Yes! I loved the hand written note too. It was suc...Yes! I loved the hand written note too. It was such a nice surprise and a small gesture, but is such an easy thing to do to get customers on your side. Yay, LEC!Jackiehttps://www.blogger.com/profile/14838224991966075589noreply@blogger.comtag:blogger.com,1999:blog-435745094786919192.post-28964621577083230892010-08-23T01:40:34.184-04:002010-08-23T01:40:34.184-04:00Isn't it shocking when you receive good custom...Isn't it shocking when you receive good customer service?! It's sad that it comes as a shock. Last month I randomly bought something from mlb.com and they sent the wrong size and they went waaaaay above and beyond to correct the problem. I couldn't believe it.biancahttps://www.blogger.com/profile/14598767376093014476noreply@blogger.com